It answers in your business name day and night, asks the questions you would ask, and books the job on your calendar. Anyone who hangs up gets a text back in under a minute, and urgent calls go straight to your phone.
You spend money and years building a name so the phone rings. Then it rings while you're working.
Most people who reach voicemail don't leave a message. They hang up and call the next business on the list.
Ladders, crawl spaces and a customer's kitchen are no place to take a call, and the phone keeps ringing anyway.
By the time you return calls at the end of the day, the homeowner has often booked someone else.
Greets every caller with your business name and talks naturally, 24 hours a day, 7 days a week.
What's wrong, the address, how old the system is, how urgent it is: the questions you would ask, in your order.
Offers open times from your calendar and books the visit while the caller is still on the line.
Anyone who hangs up or calls after hours gets a text within a minute with a way to book.
You decide what counts as urgent. Those calls go straight to your phone with a summary.
Every call, text and booking is saved in your CRM with notes, so nothing depends on memory.
Here's what happens when a homeowner calls while you're on a job.
Apex Pro, an air duct cleaning company in Alpharetta, Georgia, had no website and no Google presence. Two days after the intake form, it had an 11-page site that scores 100 on Google's own tests.
Read the Apex Pro case study →Already happy with your website? Automation Only adds the receptionist to it. Want the site, Google profile and receptionist together? That's Never Miss a Job.
For businesses that already have a good site.
For trades losing jobs to missed calls.
It sounds natural and uses your business name, but it won't pretend to be a person. If a caller asks for you, it takes a message or passes the call to your phone.
Yes. You can call it yourself and change the script until it sounds right. Nothing goes live until you approve it.
You choose what counts as urgent, like no heat in winter or an active leak. Those calls go straight to your phone with the details.
Only if you want it to. By default, anything with a price waits for your OK.
It's included in Automation Only ($269 a month at founding pricing) and Never Miss a Job ($337 a month). Call and text usage is billed at cost.
Tell us about your business. You'll get a one-page audit of your Google listing, reviews, website and missed calls, with three local competitors for comparison.